These comments are taken directly from our patient surveys. They are far better than anything we could possibly create and write ourselves.
I am a long time patient of Dr. Kaufman’s. However, due to my insurance ending rather abruptly, I needed to get in for an appointment soon than he was available. I was set up with Dr. Ginger Brown. I really appreciated the time she took in helping me to make changes in my contacts and I am ultimately down to only one contact in the left eye. Thank you!
Staff is very professional and very efficient. My exams were completed timely and the staff took time to explain each process. Woodlands Eye Associates are top notch.
As always, our annual vision checkups were as pleasant as always. Dr. Wright and his team are friendly, courteous and knowledgeable. Our experience choosing eye wear was equally as nice. A very easy process.. efficient and friendly staff. We definitely recommend Woodlands Eye Associates.
A very professional and friendly environment. Excellent detail in making my condition understandable and why their treatments are necessary
We have been patients of Dr. Kaufman for 15 years. His caring, professionalism, & referral to an eye specialist eventually led me to learn I had heart blockages! I had heart surgery before any damage occurred, & I credit Dr. Kaufman with leading me to a happy recovery!! He has always given excellent eye care, as well, by taking time to ask what I'd like to see improved in my vision. I highly recommend Dr. K and his office!
Been with Dr. Kaufman for 12 years and quality of service is never a question, always excellent.
It’s always a good experience coming into Dr. Wright's office. I'm happy to be taking care of my eyesight and he and his staff do a great job of keeping me informed.
The staff are very friendly, Dr. Wright is a wonderful compassionate doctor!
Good visit. Dr. Brown is always thorough and never makes me feel rushed. Always a good experience.
Dr. Wright and his staff are absolutely awesome ! They're the best !
Would recommend this practice to everyone... the most professional and caring Drs and staff you could ask for!
I love everything about the staff and my experience with Woodlands Eye Associates at the Panther Creek location. The staff was extremely helpful and friendly, very professional while still remaining kind, and Dr. Brown was such a phenomenal help. You have all earned a customer for life.
We love Dr. Graham! And Dylan was so helpful and kind. I had to leave for another appointment but will be returning next week to purchase new glasses.
I'm sorry I don't have all of their names but EVERYONE there was very helpful, very professional: The "receptionist", Dr. Graham was outstanding as was her technician. Even the two people who helped me with checking out and resolving a billing issue were especially nice, knowledgeable and professional.
Dr. Graham is an excellent doctor and has given me a prescription for the best bifocals I have ever had!
Dr. Graham was pleasant as always. Dylan was extremely knowledgeable and helpful. The technician (I didn't catch her name) made the tests go by quickly and easily.
I was satisfied with all aspects of the visit. Dr Ginger Brown was very professional and helpful together with her assistant. Dylan was patient in helping select new frames and ordering lenses. There was no lost time from start to finish.
I believe her name is Tessa but Dr. Brown's assistant was an absolute gem. She explained what would be happening next and what the test was for, her personality was very warm and friendly. The instrumental music in the exam room was perfect. It totally kept me from feeling antsy or anxious. Well done there. Dr. Brown is the best optometrist ever. She is the first Dr. to actually do tests to help me figure out what the issue was with my current contacts and how to improve the fit/Rx (the new ones are flawless, btw!). She actually came across as a highly experienced and knowledgeable Doctor rather than someone who just looks at my eyeballs and say "1 or 2?" She's fantastic and did a wonderful job. The front office staff and sales associates were perfect. I never felt pressured or overwhelmed either during checkout or while getting my glasses lenses ordered. You were all even able to work with my current frames that I couldn't bear to part with. So thank you for that.
I am have been coming here for a number of years & the experiences has always been outstanding. I always feel that I get the great care & the latest technology. Thank you!
The happiest people I have ever experienced in a Dr.’s office!
Front desk Receptionist, Dr. Tammi Graham and the lady who helped me select the frame. Very friendly folks.
Love the new look! And, wait time for this appointment seemed way less than previous appointments - it was great! In and out in about an hour! Routine appointments should be like that.
Loved doctor Graham...very professional and informative. Also Dylan was very helpful assisting me in selecting new frames for readers.
I'm 85 yrs old and had cataract surgery in both eyes. Dr. Brown was very thorough with her examination and "double-checked" her final prescription before the exam was over. All members of the staff were very friendly and even aided me in picking out my new frames. Thank you for a great experience.
Teresa, who was the tech that did all the pre exam before I saw Dr. Wright was really great. She was thorough and made me feel at ease. Also, Shay, who helped me with my glasses was also very efficient and knowledgeable.
We really love this practice. Dr. Wright and the staff are always outstanding. They have taken great care of the Gothard family for a long time now.
Great service, my family will move to your team that's for sure
Everyone is always polite and helpful when I come in. Thanks for being awesome!
I was treated very well and in fact over the years I have been coming for eye exams I was always been treated very well.
Doctor was very good and explained all the things in details. His assistant was very informative and helped us at each step during the check-up. Thanks to the entire team and I have already referred couple of my friends who will be seeing the doctor in the coming week.
It is always a great experience. Dr. Wright and staff are always kind and very professional.
Staff is great!!! Dr. Brown is caring. Many thanks.
It was very nice and everything went well.
I was originally told I'd be seeing Dr. Brown and was very pleased that Dr. Kaufman took the time out of his busy schedule to see me. I truly appreciate that so much! The staff at the office is one of the finest I have had the pleasure to know!
An excellent visit and I didn't have to wait past my appointment time. You have a fantastic team across the board. The optometrist's assistants were particularly good and reflected well on the practice.
Kelly in the Panther Creek office was exremely helpful and understanding. Dr. Brown took the time to explain the results of the exam and answer any questions we had.
I thought that Brittney was AWESOME! I sincerely hope she's pursuing a career in Ophthalmology. She knows her stuff and has fantastic people skills. I was more than impressed with her.
Thank you for seeing me the same day.
The staff & Dr. Wright explain what is going on with my eyes, then detail our plan of action. They always check with me for any other quesitons. I feel cared for and professionally assessed. Jill does a thorough effort of assuring professionalism and great care toward me.
Dr. Kaufman saw me on short notice. I appreciate it and my loyalty is guaranteed.
You’re great. I have been seeing Dr. Wright since I was six and every time it’s always on of the best experiences. He is the best along with the assistants. Thank you.
What a refreshing experience. Was greeted by all as I walked into the door. Staff immediately began processing my visit. I did not have to wait. Dr. Brown explained every test done and shared the results with me. (Believe it or not, some doctors don't do that) I was in and out of there in 30 minutes. I'd planned on at least 1 hour. Thank you Woodlands Eye Associates for treating me so well and for the great counter service.
Every single person I met in the office was very friendly and helpful. The environment was very clean and calming. The staff was knowledgeable and efficient. Can’t imagine how things could be improved.
Woodlands Eye Associates should teach other offices how it is done correctly. AWESOME SERVICE.
I am amazed that someone at the front desk always remembers my name. I really appreciate Dr. Wright’s honesty with me even though the message may not be what I want to hear. Karen in Optical, is awesome and her memory and fairness should be applauded.
Dr. Wright is the best eye doctor I have ever had. He makes you feel comfortable and explains everything in simple easy terms. I am also always impressed with the rest of the staff- from the technicians to the people who help fit you for glasses.
Thank you for getting me in so quickly to see the doctor.
I am always given the best care at my appointment. Than you to the staff for making me feel so welcomes. A special thank you to Dr. Kaufman for being the BEST!
The assistant Marissa was so friendly and helpful.
The office was delight and a good change from my old doctor. I have never seen such a great staff who so work well together. Shae was the front desk person who checked me in. She has a contagious smile and laugh that made my nervous and anxious feelings go away. She helped me with the selection of my eye glasses, contacts and also persuaded me to get new lenses for my old frames. I am so lucky that I found your office. I have recommended you to my husband and family!!!
Dr. Kaufman is the best. His office is always professional and caring. It feels like you are a special patient every time. They always use the most modern technology.
I appreciate the follow-up calls to see how I am doing after I was referred to a Retina Specialist.
It has been a long journey but thanks to Dr. Kaufman I am nearing my goal of near perfect vision without corrective lenses.
The assistant Vicki did a great job explaining dry eye to me and in detecting and correcting a problem with my glasses. Greatly appreciated.
Love Dr. Kaufman! Had excellent, thoughtful service purchasing my eyeglasses
Leigh Ann B.
I was severely farsighted. At Dr. Kaufman's recommendation for cataract surgery, I made an inital appointment with Dr. Slade, who conveniently saw me in Dr. Kaufman's office. I was told any hope for decent eyesight in the future could be accomplished with cataract surgery. I had state-of-the-art "cold laser" incisions and implanted lens in both eyes. As a result, I no longer wear prescription eyewear.
The surgery was done in Dr. Slade's office in Houston. They will not do both eyes at the same time, but it was amazing that after the first surgery which only takes 15-20 minutes, the good eye took over and I didn't need my glasses between surgeries and could drive safely. As a bonus, Dr. Kaufman and his staff were there during my surgery and supported me through the prep process and surgery. All my follow-up was completed in Dr. Kaufman's office and precluded me making additional trips to Houston. A special big thanks to Dr. Kaufman and his team of professionals for guiding me through and the great follow-up care and concern.
I had my first eye examination with Dr. Kaufman!! And I have never gone anywhere else, remaining a devoted patient for 25 plus years. I would wager that I have the lengthiest file in the office! I am comforted by the helpful attitude of everyone there from the doctors and staff to the excellent professionals in optical. I am known for my extensive state-of-the-art eyewear collection, and I have never bought a pair anywhereelse. They have such wonderful styles and options that keep me up-to-date!!
P. Ingram, The Woodlands
I have been a patient of Dr. Kaufman's for nearly twenty years, and I would not consider using another optometrist. Dr. Kaufman's patience and thorough approach have kept me comfortably in contact lenses long after most doctors would have given up and recommended eyeglasses only. I also appreciate the friendly office atmosphere and the exceptional staff.
L. Gipson, The Woodlands
Dr. Brown has provided me and my family with exceptional eye care. I have been using Woodlands Eye Associates for the past 5 years and I am very satisfied with the care they offer. The office is very professional, the employees polite and efficient. She was patient with my children and treated them with excellent care. I highly recommend Dr. Brown and her staff.
Shiela D., Conroe, TX
Dr. Brown has provided me with excellent eye care. Her examination is more thorough then any I have received before. She is patient and caring. Dr. Brown explains things clearly to you and answers any questions you have . The staff at Woodlands Eye Associates is friendly and helpful. I would highly recommend Dr. Brown to anyone looking for an optometrist.
Mellisa C., The Woodlands TX